What Gets Measured Gets Done

I used to work with a manager who told me “What gets measured gets done“. I think he was right.

Good salespeople measure the right things. In a lot of direct sales environments, they know how many phone calls they need to make to get a certain amount of appointments. This provides them with a certain amount of prospects and, eventually, sales.

So the equation may be: 30 phone calls gives me 10 appointments which gives me 6 interested people which result in 3 sales at $1,000 each. So, if your revenue target is $3,000 per week, you need to be making around 30 phone calls. If you want to double your revenue, you need to double your activity (or do it more effectively, which is another blog post in itself).

The point of this example is that you need to identify the crucial things that are in your control, that lead to the results you’re after.

As a blogger or internet marketer, there are certain things that you can do that need to be measured and tracked. And there are some things that, whilst they’re good to track, are things that you have less influence over.

It’s not just about google Analytics

I’ve had  conversations with other bloggers where I’ll ask them what they track. The first thing most of them say is that they track visitors to their websites via google Analytics. Some will go on to talk about how they also track sign-up rates to newsletters, or look at how long people stay on their website.

All this is good to track, but it’s important to think about this next point.

Track activity that you can influence

You can’t directly influence the number of visitors to your site, unless you go into people’s houses and force them to type in your URL! So whilst it’s good to track the number of visitors to your site, it’s important to realise that this figure is just an outcome of other things that you can influence.

In many industries they talk about tracking activity instead of just tracking results. I think they’re both helpful to track (i.e. to make sure your activity leads to the expected results), but it’s important to track the things you can influence (your activity).

Thinks of an Olympic swimmer.  Whilst I’m sure they track their lap times, this is just an outcome of many other things they do.  I’m sure more important things they would track would be the number and length of training sessions, what they eat, what other exercise they do etc. These are all things they can influence, and by keeping records of their activity, they stay focused on their goal (to swim a good time). Certainly the goal gets measured and tracked, but the more important things to track are the activities that need to be done to achieve the goal.

So,what are some things you can track or measure? Here are some ideas:

  • The number of blog posts you produce – do you have a weekly target?
  • How many backlinks / bookmarks you create to your blog via social media like Twitter, Digg etc.
  • The number of comments you leave on other blogs.
  • Number of guest posts you write and submit.
  • Number of guest posts that are published. This is different to the previous dot-point.
  • Number of Ezine articles or YouTube videos you publish.
  • The number of articles your publish that target a particular keyword.

My suggestion is to focus on a small amount of key activities that give you the best result.  Which ones you focus on may depend on what your goals are.

You need to track activity-based items (like blog posts, comments you leave etc) and also outcomes (visits to your website, newsletter signups etc).  Over time you’ll be able to identify the things you do that lead to the best outcomes.

If your goal is to attract more visitors, then the recommended activities to track may include the number of blog posts you write, guest posts and bookmarking. Of course it’s important to track the outcomes as well – you need to be able to pinpoint what activities lead to your desired outcomes.

So if you have a brand new blog with no visitors, maybe spending most of your time writing a new post every day isn’t the best thing.  What if you wrote a new article every second day, and spent each alternate day commenting on other blogs and forums, and bookmarking your site using Digg and other sites? Maybe this mix of activity will provide better results. As your site grows in popularity, perhaps you’ll do less bookmarking (because others will promote it for you) and spend more time writing articles and other great content.

How do you track your activity?

Many of us know that there’s certain activities that we need to do to be successful. Yet many of us struggle to do these things regularly.

I’ve started using a weekly activity tracking sheet, both in my financial planning business and also in my internet marketing business.  There are certain activities I must do each week that will help me get closer to my goals. These weekly sheets help me stay focused on the tasks that need to be done. When those tasks are completed, I’m free to do other things that aren’t so productive, instead of doing non-productive things that stop me from doing the tasks that are important.

The activities I track will change from time-to-time depending on what I’m wanting to achieve.  At the moment my priorities are to make sure I post on average once per week, promote that post via social media, and comment on a number of blogs.

On a monthly basis I also track things like visitors to my site, number of backlinks, newsletter signups etc. These are outcomes or results that I want to achieve, but the activities I do every day influence my success with these outcomes.

So what activities do you think are essential for your internet marketing success? What things do you track? What don’t you track that you think you may need to start tracking?

Please leave a comment below and let’s all share some ideas.

What Pat Flynn and Tyrone Shum Have In Common With Investment Managers

Jedi vs. Sith

What do bloggers Pat Flynn and Tyrone Shum have in common with investment managers? The answer may not be immediately obvious, but once you’ve read this article you’ll know the answer.

Pat and Tyrone are two bloggers who I follow.  They both have different styles and approaches to their blogs and they come across as two very genuine people.

A few weeks ago Tyrone challenged Pat to a competition.  They’ll each build a niche site, document their progress, and try and make more money than the other person. You can read about their progress to date at SmartPassiveIncome and TyroneShum.com.

So far, they’ve both posted about the process they used to find a suitable niche. And whilst there are some similarities to their methods, they’ve really gone about the process in two very different ways.

How Pat Found His Niche

Pat started out by writing lists of 7 passions, 7 problems and 7 fears. From that list he made a shortlist of potential markets and then started his keyword research.

He used Market Samurai to analyse the different niches before he decided on a niche and keyword that was suitable.

Once he found his niche he then bought a suitable domain name that featured the keyword, and then he started work setting up his blog.  He’s at the stage now where he’s writing articles, finalising the blog design and getting ready to launch.

Pat is also looking for products to sell. He’s going down the path of trying to find suitable training courses to sell to people who come to his site. For the niche he’s picked, there’s not a lot of e-books etc.

Pat’s process was largely about finding a niche he was interested in and could rank well in, setting up a site and then finding products to sell.

How Tyrone Did It

Tyrone has a different process.  The first thing he did was have his VA look on Clickbank for suitable products. They selected a niche they were interested in and searched for products with a high gravity – this is a good indication that they’re selling and converting well.

Once the product was found, they did keyword research based on the product description. Eventually they found a keyword phrase that they felt they could be competitive in, and registered a domain.  Similar to Pat, they found a domain that featured the keyword.

Tyrone is also at the stage now where he’s finalising the web site and getting articles written.

So Tyrone’s process was about finding a product, doing his keyword research, buying a suitable domain and then setting up his site.

What’s This Got To Do With Investment Management?

I work in the financial planning industry and have spent a lot of time learning how the fund managers invest my client’s money.  There’s lots of different ways to pick stocks – value or growth, large cap or small cap etc, but there’s also another concept that applies to both internet marketing and investing – top down or bottom up.

In investment management, a top-down stock picker looks at the economic environment of a country. They then dig down another layer based on their analysis and look at what sectors they think will do well.  Then they look within those sectors to find specific stocks that fit their criteria.

A bottom-up stock picker does it differently. Their initial process is all about identifying suitable stocks to buy.  They’ll usually make their decision based on the price of the stock and expected earnings. They’ll take into account the external environment, but it’s not the key driver.

So when I look at the process that Pat and Tyrone have gone through in finding their niches, I can see a top-down and bottom-up approach.

Pat seems to have taken the top-down approach.  He looked at the big picture (his list of 7′s), looked at various sectors (his keyword analysis) before making his decision.  He’s now at the stock picking stage – finding suitable products. Interestingly, sometimes fund managers can go through the top-down approach only to find a lack of suitable companies to invest in within their chosen niche.  I hope Pat doesn’t have this problem and can find some products that meet the perceived demand.

Tyrone appears to have used the bottom-up approach.  He’s picked a stock (the ClickBank Product), done his analysis on the product to make sure it’s going to provide a return, and then worked upwards, making sure there’s enough demand for the product.

Interestingly, both Pat and Tyrone have made some mistakes in their niche selection – they’ll happily blog about it and we can learn from it.

So Which One Is Right?

Neither is right or wrong. It’s the same in the investment world.  A bottom-up manager will have times of success, but also some failures. So will a top-down manager.  They’ll be right at different times.

The exciting thing that I’ve taken out of the niche challenge is that there’s more than one way to approach the same task.

I’m looking forward to seeing how they both go in their chosen niches, and I hope to learn a lot from watching what they do.

Oh, and which one will win? I don’t know. Tyrone is the Aussie so maybe I should go for my fellow country-man, but Pat is such a nice guy and he even replied to one of my tweets! So, I hope they’re both hugely successful in their chosen niches.

Leave a comment and let me know what you think.  Is there a right way to select a niche and sell and affiliate product?

Creative Commons License photo credit: pasukaru76

My Twitter Direct Message Example

I’ve written a few articles about Twitter this year – you can see my Twitter Summary here. One of the things that I’ve learnt about Twitter is that very few people know how to write an effective direct message. In this article I’ll show you an example of the Direct Message I send to all my new Twitter followers, and I’ll give some examples of what not to do.

My Opinion on Twitter Direct Messages

There’s two uses for direct messages on Twitter.  Firstly, you can send direct messages to your new followers.  I think this is a good idea.

You can also send direct messages to either selected people or all your followers at other times.  I’m ok with sending a DM to a particular person if there’s something you want to say in private to them, but I’m not a big fan of direct messages being sent to all your followers – I see this as spam.

In this article I’ll explain how to set up an automatic direct message to go out to your new followers.

Sending an automatic direct message to your new followers

Some people are against sending an automatic DM to every new follower – they hate the automation aspect of it. I think the bigger issue is that most people don’t know what to say, so most of the welcome DM’s that they send don’t have any real value.

Earlier in the year I followed @JohnHaydon and received the best DM back from him.  I’ve copied his idea (he said it was ok!) and started using it.

I’ve created a tweet that suggests other people that the recipient may like to follow.  I can’t remember who John had on his, but I made a list of some of the bloggers who I was following and who I thought my followers may also like to follow.

This approach is different to most of the other DM’s you receive – they’re all about promoting the person who sent it.  My DM’s are all about promoting other people.

Here’s an example of one of the DM’s I send:

@TwitterUserName: Hi, thanks for following. You may also like the tweets of @patflynn @problogger and @johnhaydon. You can see my site at http://bit.ly/blcLH7

There is is – simple, but providing the recipient with recommendations of three other people they can follow. You may have noticed I’ve also put a link to my site at the end. I figured there was still space to promote myself, as long as it wasn’t the main focus of the DM.

I have a couple of alternative versions of this message, each promoting different people.

How I Set Up My Automated Twitter Direct Message

It’s actually quite simple to set up an auto DM as your Twitter welcome message.

Firstly, go to SocialOomph and set up an account.  They have two types of account – free and premium – you’ll only need the free version for the process I’m about to show you, although the Premium version does provide some pretty nice features.

On the left hand side menu in SocialOomph is a button called “Direct Messages”. Hover over this and click the ‘Schedule New DM’ option.

Enter a couple of versions of your welcome direct message – there’s a section to click on to learn how to do this. It’s a good idea to mix up the people you’re going to recommend – maybe have three or four different options.

Above the box where you insert your message, click the “Auto Welcome” box to ensure the message gets sent to all new followers.  This is important! I used to use TweetAdder to send my welcome DM’s, but it was a manual process, and sometimes I’d forget to use it and send the messages.  With SocialOomph, it’s completely automated and I don’t have to worry about anything.

Mistakes I’ve Seen That You Should Avoid

I use HootSuite to manage my Twitter account, and I have a column set up to view all the DM’s I receive.  Unfortunately, the majority are DM spam that provide no real value. I’ll usually unfollow these people.

There are some people who send DM’s that are valuable and interesting, but there are many that are ineffective.

Things I’ve seen that shouldn’t be repeated:

  • DM’s that are over the 140 character limit so sentences are cut off abruptly (I’ll admit it, I did this by accident once!)
  • DM’s that are trying to use spun text to create different versions, but something has gone wrong with the spinning, so you actually see two versions of the message.
  • DM’s that are pointless – “Thanks for following – I don’t have anything special to say, but watch my tweets”. Is that really the best you can do? Don’t send me anything!
  • DM’s that are lies – “I’ve created a special video just for you…”. Really. I don’t believe you. You’ve created a generic video that is trying to sell something and this is the only way you can get anyone to view it.
  • If you are going to add a link, make sure it works!

When Else Should You Use A DM?

Rarely! I only use DM’s for my welcome message to new followers, and I automate it so I’m sure every new follower gets a message. I don’t use DM’s for anything else.

Whilst the option exists to send bulk DM’s to all your Twitter followers, please don’t. I hate it and it comes across as impersonal and spammy. It’s also a great way to lose lots of followers.

If you’ve got something valuable to say on twitter, do it in the public stream so everyone can see it, not by DM

Feedback I’ve Received

I’ve received some very positive feedback since I’ve started sending these DM’s out. A couple of things will happen when people read your message:

  • If they haven’t heard of the people you’ve suggested, they’ll probably start following them.
  • If they’re already following the people you’ve recommended, they’ll thing you’re a pretty smart person because you like the same people they like – it makes you look good.

I’ve had messages back from people thanking me for the recommendations.  I even received one from John Haydon’s cousin telling me he was related to John!

So, go ahead and craft your direct message to your new Twitter followers.  If you like the suggestions I’ve made, I’d love it if you’d add me to the list of people you recommend in your message – www.twitter.com/blogcoaching101 (@blogcoaching101).  And don’t forget to add John Haydon as well – www.twitter.com/johnhaydon (@JohnHaydon).

What do you think? Is it ok to send out an automated welcome message? What’s the best welcome message you’ve received on Twitter?

And remember, if you’ve enjoyed this article, please re-tweet it.

My Ezine Articles Strategy

When I started blogging a few years ago, I had this strange idea that all I had to do was write good content and people would magically discover my site and become loyal followers. The reality is that once you hit the publish button in WordPress your work has only just begun.

Over the years I’ve been learning how to promote my blogs to a wider audience. My theory has been to work on getting people to my sites in two ways:

    • Finding me through Google search.
    • Finding me via other websites or social media sites that link back to my site.

      Ezine articles helps me in both these strategies.

      I started using Ezine articles in 2009, but never really had a strategy to go with it.  Earlier this year I had another look at Ezine and decided to use it more effectively.  In this article I’ll provide an overview of how I’m using Ezine articles and article marketing to promote my web sites.

      Read the full article »

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      The Marketing Mix and the 4Ps

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      What Is Twitter Good For?

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      How To Choose A Domain Name

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      Headway Theme Review – Version 1.6

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